How to Cancel IdentityIQ Subscription? [Easy Process] 

Looking to Cancel your IdentityIQ Subscription Plan? Maybe you have found a better service, or maybe you or not satisfied with the service.

Whatever the reason may be, we will help you guide through an easy process of cancelling your subscription plan with IdentitiyIQ

With the rapid rise in Digital Crime and Fraud, IdentitiyIQ is a US based company providing identity theft protection and credit monitoring services to their customers. Apart from identity protection, they also offer cyber security services such as Anti-virus and VPN protection. 

The company currently offers the following plans to their customers. 

Secure PlusSecure ProSecure Max
Credit Score and ReportMonthlyBi-AnnualAnnual
Credit Report and Monitoring3-Bureau3-Bureau1-Bureau
1$Million Stolen Funds ReimbursementYesYesYes
Enhanced Credit MonitoringYesYesYes
Credit Card simulator and TrackerYesYesNo
Price per month$29.99$19.99$9.99

In addition, The IdentityIQ max plan also offers advanced features such as a Credit Score Simulator and Tracker, ID Theft Insurance, and LPOA Fraud Restoration. 

Methods of Cancelling your IdentityIQ Subscription

  • Through Customer Support  
  • Through the Official Website 

IdentityIQ Cancellation and Refund Policy

According to the IdentityIQ policy, Users can cancel their membership at any time; however, Users will not be eligible to receive any refund. This applies even if you have unused time from the subscription plan you purchased under any circumstances. 

Through Customer Support

It is always easier if you can talk to someone if you are dealing with money-related matters.

Cancellation of IdentityIQ through phone call is better and will end within a few steps:

  • Make a Call to the IdentityIQ Customer Support at “1-877-875-4347 “. 
  • After you have connected with Customer Support, request for Subscription Cancellation. 
  • Customer support will ask you to provide your account information and will need you to verify your identity. 
  • Provide them with a reason for your cancellation, and be aware that they might try to persuade you not to cancel your subscription. 
  • Finally, ask them to send you a confirmation email or text message about your cancellation. 

The Official Website

The cancellation process is simple. All you need to do is follow the process below:

  • Go to the IdentityIQ official website and Login into your Account. 
  • Go to the “Manage my Account “Section. 
  • Click on the “Cancel Account “option. 
  • Give your reason for your Cancellation and Confirm your cancellation. 
  • Check your email from the Company for confirmation of your cancellation. If you didn’t find it, try checking your spam folder. 

Important: Online Cancellation option

According to the Identity IQ Cancellation Policy, Users who reside in a state where an online cancellation is required as per the law can cancel their Subscription Online. If you reside in a state where there is no such type of law, unfortunately, you will not be able to Cancel your subscription online. 

Can I freeze my Subscription?  

No, IdentityIQ does not provide any freezing or pausing subscription to their service. However, you can turn off the Auto-Renewal option from your Account Settings and purchase the subscription again when you need it.

Cancellation Policy

IdentityIQ does not charge any cancellation fee to their users, and they are free to cancel at their own free will at any time.

Upon cancelling your subscription, premium services, such as identity protection monitoring, credit monitoring, and credit reports, will immediately be discontinued

Unfortunately, The company doesn’t provide other cancellation services, such as through email.

As of 2023, Online Cancellation and Cancellation through Phone calls are the only two ways you can cancel your Account as per the Cancellation policy.


The company will automatically renew your service for uninterrupted service, meaning you will be charged unless you cancel your account.

Contact IdentityIQ Customer Support

You can contact the company using the following number. If you choose to contact through email, then it might take up to 36 hours to get a reply.

IdentityIQ(877) 875-4347
MyScoreIQ(800) 637-5590
DataBreachIQ(800) 331-3865
ResidentLink(800) 500-8880
Credit & Debt(866) 250-6624 
Countrywide Pre-Paid Legal Services(800) 550-5297
Email Address[email protected]
Customer Support of IdentitiyIQ

Better Alternatives? 

Although IdentitiyIQ provides a good service, the monthly $29.99 charge might not be healthy for your budget.

There are other companies that provide similar services but at a lower price. Some of them include services such as IdentityForce and IdentityGaurd with better pricing plans. If you are looking for a better budget-friendly Identity Protection Service, consider looking at them. 


Does IdentityIQ provide a Free trial? 

Yes, the company provides a free trial for 7 days for $1, after which, if you do not cancel, you will be billed for their service. 

Is there a cancellation fee? 

No, there is not any Cancellation Fee required, and you can cancel your account at any time. 

I forgot to Cancel my Free trial. What can I do? 

Unfortunately, you will not get any refund as per the terms and conditions of the company. You can only Cancel your Account. 

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