How to Cancel Tracfone Service in Easy Steps?

Tracfone is a prepaid wireless service provider offering a diverse range of plans, from very low usage to unlimited plans. For anyone searching for a budget mobile phone, you can find a variety of affordable phones.

If you are, for some reason, considering canceling your Tracfone Service, we are here to help. We will provide you with all the ways you can cancel your service. It’s very simple and not much of a hassle at all.

If you are, considering cancelation of your Tracfone Service, then there are three simple and easy-to-follow methods to do so.

Also, Tracfone services can also be temporarily disabled, so if you are still not fully sure about canceling it. You can discontinue your service for a certain period of time.

Article onDeactivate Tracfone Service
Official Website
Cancelation FeeNone
RefundYes, if within 30 days
Phone Number 1-800-867-7183
Call Timing8 AM to 11:45 PM, 7 days a week
Cancel Tracfone Service

Process to Deactivate – Cancel Tracfone Service

You can cancel Tracfone service online via their website, through phone calls, and even from your Android or iOS device.

Cancel Tracfone Service by Phone

Cancellation of any service via support call is always easier as you get to inform in real time. Follow these steps:

  1. Give a call to the Tracfone Customer Care hotline at 1-800-867-7183 (Timing: 8 AM to 11:45 PM, 7 days a week)
  2. Follow the prompts and choose to speak with a member of staff.
  3. Give your account information as they request, like your Serial Number Enrollment and PIN.
  4. Since you are canceling your Tracfone Service, be sure to clearly mention to them that you are canceling it and not temporarily disabling it.
  5. The staff will guide you to the rest of the process themselves.

Cancel Tracfone Service Online Through their Website

If you are not comfortable via calls, then you can cancel your Tracfone service through their website as well, following these simple methods:

  1. First, Log in to your Tracfone account on the TracFone Website.
  2. Go to “My Account” and then go to “My Services”.
  3. Click on “Value Plan”
  4. You will see all of your Tracfone service plans under your name here. If you have multiple Value Plans under your name, you will see many serial number enrollments for different Value Plans.
  5. Choose the service you want to cancel by choosing that Serial Number Enrollment.
  6. Follow the instructions on the screen.

Credentials needed: Email or phone number and password to log in.

Cancel Tracfone Service from Android Device

  1. Open the Tracfone App on your phone.
  2. Log in to your account using your phone or email and password.
  3. Click on the “My Account” tab at the bottom of the screen.
  4. Find the “Manage Auto Refill” section and click on it.
  5. Lastly, tap “Cancel Plan” and follow the prompts to confirm your cancellation.
  6. Contact Customer Service if any issues arise with the process.

Cancel Tracfone Service from iOS Device

  1. Open the “My Account” app on your iPhone or iPad.
  2. Log in to your Tracfone account using your phone number, email, and password.
  3. Click on the “Manage Auto Refill” option in the Main Menu.
  4. Select the “Deactivate this Device” option.
  5. Follow the instructions on the screen to complete the deactivation/cancellation process.
  6. Contact Customer Service if any issues arise with the process.

Can I Transfer My Tracfone Account from One device to Another?

Yes, you can transfer your account. it is a quick and easy process.

Necessary: You need to have a Tracfone account already set up with your new device ready with any necessary activation codes or SIM cards.

To transfer your Tracfone service online, follow the steps below:

Step 1: Visit Tracfone’s Official Website.
Step 2: Select “Activate Phone” in your new device and then select “Transfer my Number and Service from one Tracfone to another” in your new device.
Step 3: Enter the serial number of the new device.
Step 4: Enter your old device’s serial number and its phone number.
Step 5: Press the “submit” button, and you are finally done.


Can I get a Refund if I cancel TracFone?

Yes, Tracfone offers a 30-day money-back guarantee with terms and conditions applied.

If a customer is not satisfied with their services and wants to return your mobile phone purchase within 30 days, then you will get a full refund of it.

Does Tracfone Charge Cancellation Fees?

No, Tracfone doesn’t charge any cancellation or activation fees. It can be canceled within any duration of the use without any extra charges.

Can I Temporarily Disable Tracfone Service?

Yes, you can disable it and then enable your Tracfone service again as long as you still have service on your phone.

However, it is not fully guaranteed that you will still be able to keep the same phone number once your number is disabled. To get further information about this topic, contact Customer Service.

You may also text the keyword HELP to 611611 to view our self-service menu with a list of helpful keywords with valuable information.

How Do I Find the Serial Number Enrollment?

1. Go to All Apps or Main Menu on your phone
2. Then click on Prepaid.
3. Scroll down and select the option that says Serial Number.
4. Click on it, and you will see the Serial Number.

How Long Does it Take to Cancel Tracfone Service Online?

The online cancellation process takes a few minutes. Although sometimes it may take up to 24 hours for the cancellation to take effect.

Can I Cancel Tracfone Auto Refill?

Yes, you can cancel your Tracfone auto-refill if you don’t require it. You can give a call to their customer service number 1-800-867-7183, and they will assist you with the steps for canceling auto-refill.

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