Everybody loves shopping, especially for fashion, It’s very exciting. What’s not exciting is the part where we may have to cancel our order for various reasons. If you’re a regular Fashion Nova customer but are now looking for ways to cancel Fashion Nova order, Here is a quick and easy guide to help you.
Fashion Nova is an American fast fashion retail company which mostly operates online and has customers from all over the world. Although the brand is quite popular among the customer base, customers start facing issues when they have to cancel Fashion Nova Orders.
Customers cannot cancel Fashion Nova orders directly because the orders are processed very quickly but this doesn’t mean the orders cannot be cancelled at all. Customers can cancel Fashion Nova Order after it is delivered to them through the returns policy.
How Can I Cancel Fashion Nova Order in 2023?
As mentioned earlier Customers cannot directly cancel Fashion Nova Orders however they can cancel and get refunds via the returns policy. So, Don’t worry if you are unable to cancel Fashion Nova order even before it is shipped.
The company is forced to deny any order cancellations before receiving the items. Fashion Nova is always focused on providing a very fast delivery to its customers which forbids them from taking order cancellations before delivery.
According to the company’s policy, Orders can only be cancelled after it is received by the customers. Thus, To cancel Fashion Nova Orders one has to go through the returns policy. Once all the conditions are met, customers can cancel their order by returning the purchased item.
Stay tuned as we go through the cancellation process along with the necessary conditions.
How To Cancel Fashion Nova Orders Via Website?
To cancel Fashion Nova Orders Via Returns customers will have to go through the returns portal on the official Fashion Nova website. Just locate your order through the email and order number and just click on return.
Once, the returns are processed and all the conditions are met. Your order will be cancelled and you will then receive a refund.
However, refunds are not provided in the original form of payment or cash. Refunds are mostly credited through Store credit. Customers will receive a Fashion Nova gift card for the refund amount. It can take anywhere between 5-7 business days to process returns and get a refund.
Purchased Items can also be returned by visiting the store in person. However, Certain conditions must be fulfilled while returning products to be eligible for a refund.
Don’t forget to check out the extra tips section at the end for some handy tips.
Eligibility Criteria For Refunds On Fashion Nova Orders
Here are some criteria to ease the returns process :
- Returns are only applicable for 30 days from the date of delivery of items
- Items must be unwashed, and unworn and should have original tags along with the original packaging.
- A return invoice or order packaging slip from the online return portal must also be included to avoid any issues with returns.
- Damaged, incorrect or defective items must be reported within 14 days of delivery.
Extra tips and best practices:
As a thank you gesture for your efforts of making it till the end. Here are some quick and effective tips to further help you with the cancelation process.
- Always use separate packages while returning multiple orders.
- Any stains, wear, holes etc. will be checked by the return processing team and if any such mishandling is detected a 50% restocking fee will be deducted from the return amount.
- Cash refunds are not available under any circumstances.
- Customers will be responsible for any mishandling, delays or any other issues while shipping the process for returns,
- Customers can purchase a return shipping label from the returns portal to efficiently track returns and quick delivery.
- Some Final Sale items like swim and lingerie Novakids sale items shoes etc cannot be exchanged in-store.
We hope this guide provided some assistance in the cancellation process. If you have any queries or suggestions, just shoot them in the comment section, and we’ll get back to you ASAP. Also, Don’t forget to share this with someone who may find this helpful, and stay tuned as we will be regularly updating lots of helpful cancellation guides on the website.
Can I Get A Full Refund On My Fashion Nova Order?
Yes, customers are eligible for a full refund after the item is returned by fulfilling all the required conditions.
How Can I Contact Fashion Nova Customer Support To Report Damaged Items?
To report damaged items customers can contact customer support from the Contact Us section of the official website. The request must contain some attachment proofs