How to Cancel TurboTax Subscription Online? [Updated 2023] 

To cancel your TurboTax subscription, you can visit their Official Website,, and through a Phone call to customer support.

TurboTax Intro

A software package that makes calculating and filing taxes for their customers easy. Besides software, they provide various other products such as online subscription platforms, bookable online sessions with tax experts, tax deductions and credit boosts, and much more. 

TurboTax is one of the top-rated tax calculation software in the US. Still, its reputation has taken a hit with all the lawsuits they have been facing for political influence and deceptive marketing practices as of 2023. 

Maybe you don’t need your TurboTax subscription anymore, or maybe you want to switch to more affordable/free tax calculation software. Whatever your reason maybe, if you want to cancel your TurboTax subscription, continue reading this article for an easy and seamless process.

Customer Support OnlineOnline website/contact
Customer Support Phone1-800-446-8848.
Ways of Contacting Tax Turbo Customer Support.

According to Turbo Tax policy, the company offers a 60-day cancellation window for its customers to get a full refund if they purchased a TurboTax CD/Download or a TurboTax Live with State product through their authorized resellers. 

For physical purchases such as CDs, you must contact the retailer you bought it from regarding your cancellation. 

How to Cancel Turbo Tax Deluxe through the Website?

To cancel Turbo Tax Deluxe through the website, follow the below steps.

  1. Visit the Turbo Tax official Website and Log into your Account. 
  • Navigate to the “TurboTax Advantage” section from the right-hand panel. 
  • Click on the “remove product “option next to the subscription you want to cancel. 
  • Follow further steps on the screen to confirm your cancellation and check your email after the Cancellation process.

How to Cancel Turbo Tax Deluxe through Phone call at customer support?

Follow the steps below to cancel Turbo Tax Deluxe via a phone call to customer support.

  • To start your phone cancellation procedure, call Turbo Tax customer support at 1-800-446-8848 during office hours.
  • Once your call gets connected, tell customer support you want to cancel your subscription. 
  • You must provide your Account and subscription details to customer support to proceed. 
  • Follow further steps from customer support to cancel your subscription. 

Does Turbo Tax charge cancellation fees?

No, customers don’t have to pay a cancellation fee until they have filed their taxes. Customers who have already filed their taxes with the help of their software will no longer be eligible for a cancellation. 

However, if you had purchased Turbo Tax through a third-party retailer, you may be subjected to their cancellation fee.

TurboTax Alternatives

If you are trying to switch to more affordable tax filing software, then we have prepared a list of platforms that you can choose from, along with their fees. 

Federal Filing FeeState Filing Fee
Tax Slayer Premium$54.95$39.95
Cash App Taxes00
Jackson Hewitt Online$250
TurboTax alternatives


Can I cancel a pending return on Customer Support? 

No, after your e-file goes to pending status, it will stay there until it gets accepted or rejected by the government. 

Can I pause my turbo tax subscription? 

As of 2023, the company does not provide an official way of pausing any of their subscription. 

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