How to Cancel New York Sports Club?

The New York Sports Club, or NYSC, is one of the largest and oldest sports clubs in Northeast America. New York Sports Club evolved from a squash club to the largest gym network.

New York Sports Club, established in 1973, now has over 150 clubs with over half a million members in eight states across two countries.

Customers have mixed reactions to NYSC. Some are satisfied with their location and affordable price, whereas some have complaints about crowded gyms and poor management.

In this blog post, we will guide you through the simple cancellation process of New York Sports Club Membership.

How can I Cancel New York Sports Club Membership?

According to the official website, you cannot cancel your NYSC membership online. You will need to follow the offline methods.

To can cancel your New York Sports Club membership through phone call, mail, or visit in person at the club. Follow the step by step process below:

Cancellation via Phone Call

You can request to cancel your New York Sports Club membership by contacting Customer Care at 888-827-9262.

This is the official number provided by their website for cancellation and freeze accounts.

Cancellation via mail

You can email them at [email protected] or [email protected]. Their mail address is:

New TSI Holdings, Inc.
100 Duffy Avenue
Hicksville, NY 11801

  1. Mention all your details, including your membership number
  2. Make a clear and concise request to cancel your membership
  3. Write down your reason for cancellation and proceed to cancel
  4. Request them to send you confirmation after the process ends.

Do not forget to send certified mail. Keep a copy of the letter.

Cancellation via visit in person at the club

  • Go to your nearest New York Sports Club.
  • Find a representative and request them to cancel your membership
  • Provide them with all the details required and your reason for cancelation.
  • Confirm your cancellation.

Do not forget to bring your card while canceling.


Your membership is active till the end of the billing cycle.

Cancellation Policy

New York Sports Club’s cancellation policy allows members to cancel their membership at any time.

All you need to do is provide a notice within a minimum of 5 business days before the next billing cycle.

If you fail to provide notice within the appropriate dates, then you must provide another month’s fee as well.

Does New York Club charge a Membership cancellation fee?

No, a cancellation fee will be charged to your New York Club Membership, but it is important to note that some may have to pay cancellation fees depending on your membership agreement.

Can You Freeze Your New York Sports Club Membership?

Yes, you can choose to freeze your account instead of canceling it. However, you must provide a notice before 5 business days of your next billing. This will help you with your next month’s billing. You will still be charged some charges while freezing it.

You can not freeze your account within 90 days of enrollment. You can freeze for a maximum of 12 months.

How to freeze New York Sports Club Membership?

You can freeze your NYSC membership by contacting Customer Care at 888-827-9262 or simply mail at [email protected].

Refund Eligibility

Their membership is nonrefundable as well as non-transferable. You can try their 1-day free trial to check if NYSC fits you or not.

Why don’t they provide Refunds?

  1. To ensure people stick to their fitness goal
  2. To manage salaries for instructors
  3. To cover the cost of marketing

How to Contact Customer Support?

You can always visit the website “” or call the company’s customer service department at 877-258-2311 or 888-827-9262.

Phone Number877-258-2311 or 888-827-9262
Email[email protected] or [email protected]
Contact Detail of New York Sports Club

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