So you had some important projects to manage and joined Trello premium plans. However, we are not currently utilizing the premium features.
Don’t worry many Trello users face this dilemma. If you share a similar story, maybe it’s time that you cancel the Trello Premium subscription.
After all, why spend money on something you don’t use regularly? Trello is one of the most widely used applications that helps in managing projects and tasks in a collaborative environment.
Trello Premium provides access to Unlimited Boards and other amazing features, . But for common users, the features on the basic (free) plan are enough, as there are 10 free dashboards with the basic plan.
You can easily cancel Trello Premium by logging in to your Trello premium account and tapping the cancel subscription button from the billing issues menu. The billing issue section is located inside the settings tab.
How to Cancel Trello Premium Subscription Online?
The most convenient method to cancel Trello Premium is to do so from the billing accounts section on the website. The process is quite simple, and here are the steps:
1. Log in to your Trello account from the website.
2. Click on the Workspace from the desktop menu and navigate to Settings.
3. . Select Billing Issues from the dropdown menu.
4. Scroll to the bottom until you see the Cancel subscription button and click on it.
5. It will ask you for two options, Keep Premium or Switch to Free.
6. Click on the Switch to Free. Now your plan is removed.
You will receive a confirmation email officially terminating your Trello premium subscription; however, if you feel like you may still need some features of the premium plan.
Then, you can also choose to downgrade your plan to another one. Here’s a step-by-step guide to upgrade/downgrade a premium in Trello.
How to Downgrade/Upgrade Trello Premium Plan?
If you don’t need all the features of the premium plan but need some extra features than the basic plan. In that case, you can downgrade to another Trello premium plan by following these steps:
1. Log in to your Trello account on a desktop.
2. Then go to the Workspace Settings. Click on the drop-down arrow.
3. Select upgrade workspace. There you will see all the plans provided by Trello. You can see options for downgrading or upgrading there. You can choose any of them.
Just select the downgrade option and follow the prompts. To upgrade the Trello premium plan, just click on the required plan and follow the steps. add your payment details, and you’re done.
Trello Cancelation Policy Explained
Trello has no objection when you cancel your plan. Subscribers are not under any contract and can cancel their Trello premium subscription anytime before the next billing cycle.
However, it is important to note that if you cancel the plan at any time after paying for a month, you won’t be able to get a refund for that month. Your subscribed plan will keep on working.
Why Can’t I cancel my Trello Premium Subscription?
As per our research, Canceling a Trello subscription is very easy, and very few people face some issues with the cancellation process.
If you’re facing some issues with cancellation, then most likely it’s because you’re using the wrong email address, or maybe you’re trying to cancel when the Trello website is down or under maintenance.
If you’re facing some other issues, you can contact the customer support team for a quick fix.
Also Read: How to Cancel Survey Monkey Subscription
Can I Access my Trello Account After Cancellation?
Yes, even after cancelling the Trello premium plan, you can still have access to the plan until the end of your monthly billing cycle. After that, your premium plan will automatically be changed to the basic one.
However, in the Free version, there are only 10 boards available. So, if your Premium version has more than 10 boards, it will automatically delete other boards than the 10 most used boards.
It would be a good option to make sure you have arranged your boards properly before canceling your plan.
Does Trello provide refunds?
Yes, Trello offers a full refund if a customer cancels within the first 30 days of their subscription.
However, after this 1 month period, there is no refund after you cancel the Trello premium subscription.
FAQ’s
What Happens When I Downgrade My Premium Plan?
You will be able to access all the premium features until the billing cycle ends. Once the billing cycle ends, your downgraded Plan will run on your account.
Does the Trello Plan Cancellation Work Instantly?
You can cancel the Trello plan at any time, but it will be executed from the next billing cycle.
How to Contact Trello Customer Service?
Trello has promising customer service. You can either contact their customer service via email address [email protected] or the customer support page.