Character Ai is a platform where users can talk with humans like chatbots. These chatbots can be customized and trained according to the user’s preference. Some of the famous chatbots of the platform include Character Assistant, Elon Musk chatbot, and Psychologist chatbots.
The platform offers premium subscriptions starting at $9.99 per month to its users. Subscribing to the premium version will give many perks to the users, such as not having to wait in line, enjoying fast message generation, faster feedback, and community badges. However, users may like the free version, where they get to enjoy free unlimited text messages.
If you are one of them and would like to cancel your Character AI Plus subscription, then this article can help you through the process and make it easy for you.
Methods of Cancelling Character AI Plus Subscription:
- Through the Official Website or App
- Through App store
- Through the Google Play store
- Through Email
Important
Through the Official Website or App
- Visit the official character AI website or App and log into your Account.
- Navigate to the Account Section and click on the “Account” button.
- Scroll down to the Subscription section of your Account details.
- Click on the “Manage .ai+subscription” option.
- Follow further instructions and confirm your cancellation.
- After the cancellation process, check your email for confirmation of your request.
If, for some reason, you don’t see your confirmation mail, try checking in the spam folder. If you don’t still find it there, then you can try contacting customer service.
Through App store
- Open the settings app on your iPhone or iPad.
- Tap on your name and then tap on the subscriptions option at the bottom.
- You will see a list of all your active subscriptions. Scroll down until you find the Character AI Plus subscription.
- Click on the “Cancel Subscription” option next to it and confirm your cancellation.
If you don’t find a “Cancel Subscription” option next to it, it means that your subscription has already expired.
Through Google Play Store:
- Open the Google Play Store app on your Android phone or tablet.
- Make sure that you are logged in to the same account you subscribed from.
- Tap on the Menu and then the Subscription option.
- After you see a list of active subscriptions, search for “Character AI plus”.
- Click on the “Cancel Subscription” option.
- Follow further instructions and confirm your cancellation.
Through Email:
- Compose an email that contains your Account details, subscription details, and reason for cancellation.
- Include the Subject as “Subscription Cancellation” and include the date from which you want your cancellation to take effect.
- Send the email to support.character.ai. and wait for further updates from the company.
According to the company’s customer support, they normally process email requests within 24 hours, so you might have to wait at least a day.
How to Delete Your Character AI Account?
If unsubscribing is not enough and you are looking to delete your whole account, maybe it’s because you are wasting a lot of time on the app or you are creeped out by the chatbot. Whatever your reason may be, you can delete your account by following the steps below:
- Go to the Character.AI website or app and log in to your account.
- Click on the Profile icon in the top right corner.
- Click on the Edit option from the top right.
- Scroll to the end of the page.
- Click the “Remove Account “option
- Agree to the terms and conditions and confirm your Account deletion.
For your Account deletion, it can take some days to take effect. So, it’s completely normal if you don’t receive your account deletion mail immediately.
Ways to contact character AI customer support
Although the company does not provide a customer support phone call line like other companies, there are other ways to reach them. We have collected some of them so that you won’t have to waste time searching for them
| Customer support Email | support.character.ai. |
| @characterai | |
| Character AI | |
| r/CharacterAI |
Conclusion: Cancelling a Character AI subscription is fairly easy. Users can also cancel their subscription and enjoy the free tier or even switch to other language models such as open AI’s chat gpt or Google’s latest language model Bard which are completely free.
FAQ.
Will I always see a Waiting Room if I don’t have c.ai+?
No users will see the waiting room if the server traffic is high if they don’t have a subscription.
How much faster are response times for subscribed users?
Subscribed user messages are currently generated approx. 2-3x faster.